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A score 0-3 that would encapsulate how preventable the error was
0 - An external error and out of our control
1 - A shared error (with another department/vendor) that we might have been able to prevent but it would have been challenging
2 - An error wholly within our control but challenging to identify
3 - A visible error that is easy to identify and something that should have been caught in a review before publish or sharing.
0 - An external error and out of our control
1 - A shared error (with another department/vendor) that we might have been able to prevent but it would have been challenging
2 - An error wholly within our control but challenging to identify
3 - A visible error that is easy to identify and something that should have been caught in a review before publish or sharing.
1- Minor; Incorrect field name/definition. User understanding is not impacted
2- Moderate; Data did not update for a day or two/ slight inaccuracies
3- High; Data not updated for weeks/Major Inaccuracies
4- Critical; Long-term confusion affecting important decisions
2- Moderate; Data did not update for a day or two/ slight inaccuracies
3- High; Data not updated for weeks/Major Inaccuracies
4- Critical; Long-term confusion affecting important decisions
Close Date listed in Jira